One of the mistakes many new supervisors make is being afraid to admit that they don’t know something, don’t have the information, or don’t understand something being asked of them. Many times, they put on a show of bravado, acting like they know everything and can do anything.
You Undermine Your Position When You Act Like You Know
In fact, they are undermining their position as a supervisor or manager by not admitting when they do not know something. When you fake understanding something or fake information, you undermine the trust people have in you and earn a reputation of being a “know it all.”
You Miss Opportunities When You Act Like You Know
You also miss opportunities to learn when you act like you know everything. Admitting when you don’t know something gives you an opportunity to learn and gives people an opportunity to teach. This helps improve crucial skills your employees should have – the ability to digest and teach others.
Don’t hide your ignorance in these situations: ask for help. You will have a better team, better working relationships, and improve your own skills and knowledge.